Policies for Machickanee Players
Refund and Exchange Policy
Tickets are non-refundable. However, Ludus offers optional Refund Protection insurance (8% surcharge of your total purchase) which would refund your purchase under certain circumstances.
If we are forced to cancel or reschedule a performance due to an “act of god”, we will offer tickets to a different performance. If we are forced to cancel or reschedule a performance for any other reason, we will offer either refunds or tickets to a different performance as we deem appropriate under the circumstances.
General Policies
Please visit https://machickaneeplayers.com/our-shows/buy-tickets/ for a comprehensive list of all of our ticketing policies.
Ludus Refund Policy
Refunds and exchanges are at the discretion of the event organizer (Machickanee Players). All Ludus convenience fees are non-refundable.